Skip to content
Beauties.ai

18+ · tasteful · private

EverAI charge on your bank statement is a Candy AI subscription you can cancel

Short answer: an EverAI charge on your card statement is a Candy.ai subscription. EverAI Limited is the company that operates Candy.ai, and it bills under its own legal name rather than the brand name, which is why searching the statement descriptor turns up nothing familiar. Candy.ai's own help center says it in writing: the charge that appears on your credit card statement will be displayed as EverAI. It is not fraud, it is not a duplicate, and it is not a merchant you have never dealt with.

Meet her

Your favorites

Tap a beauty to start texting. Switch or collect favorites anytime.

18+, tasteful, private. No real photos, and no explicit imagery.

The reason so few people recognize it is that Candy.ai sells five different billing cadences and only one of them looks like a normal monthly subscription. Read on candy.ai's own subscriptions page on 5 September 2026, the plan screen bills an annual payment as $47.88, a quarterly payment as $26.97, a monthly payment as $13.99, a payment every two weeks as $9.79 and a weekly payment as $5.60. A $9.79 line landing every fortnight looks nothing like a $13.99 monthly subscription, and a single $47.88 hit looks like a purchase rather than a plan. That is the whole reason this search exists.

Before you call the bank, two rules decide what happens next and both come from Candy.ai's own help center, read on 5 September 2026. First, cancelling refunds nothing. It stops future renewals and leaves your access running until the end of the period you already paid for, and if you want money back you have to ask support separately. Second, the refund window is far narrower than most people assume: the request has to be inside 24 hours of the payment, the account has to have used 20 tokens or fewer, and only card payments qualify at all, so crypto, Apple Pay, Google Pay and bank transfer purchases are excluded. That is section 10.4 of the terms of service, and it means that for most people reading this page the honest answer is that the money is gone and the useful action is stopping the next one.

One more thing worth knowing before you do anything drastic. Deleting the app, or deleting your account, is not the same action as cancelling, and people get billed after doing the wrong one. Candy.ai's position is that deleting an account before the renewal date does cancel the subscription with it, but that also destroys your chats, images and characters permanently, whereas cancelling on its own keeps every one of them and even keeps your unused token balance sitting on the account. Cancel first. Confirm the renewal is off. Decide about the account afterwards, not before.

And if the reason you are here is that the bill turned out bigger than the product felt, that is a pricing model problem rather than a you problem. Beauties.ai is the opposite shape: six AI girlfriends written in house, all of them open on the plan, unlimited texting with no token meter to top up, no weekly or fortnightly billing, and one flat figure a month. Adults 18 and over.

What makes her feel real

EverAI charge, the way it should feel

One line a month, at one amount

There is no weekly plan, no fortnightly plan and no quarterly plan to lose track of. One charge, one date, the same figure every time, so nothing on your statement is ever a mystery you have to look up.

No token meter on top of the plan

Candy.ai gives paid accounts 100 tokens a month and sells more at a separate checkout, which is how a subscription quietly becomes two charges. Nothing here is metered, so there is no second purchase to make when a balance runs out.

The brand name is the name that bills you

You should never have to search a statement descriptor to work out what you are paying for. Whatever we charge will read as what you signed up for, because a bill you cannot identify is a bill you cannot manage.

What you get with her

  • One flat plan, $12 a month or $9 a month billed yearly, published before you sign up
  • No weekly, fortnightly or quarterly billing to lose track of
  • No tokens, no credits and no top up checkout
  • Six girlfriends written in house, all open on the plan
  • Unlimited texting, nothing metered or rationed
  • Runs in a browser tab, no photos and no real faces, adults 18 and over

She's already typing.

Pick her, say hi, and start texting in about ten seconds. The demo is your free taste.

Honest comparison

Every amount EverAI can put on your statement, and what each one actually is

What the line says What it actually is Works out at Can you get it back?
EverAI $5.60 Candy.ai Premium billed weekly Around $24 a month if it keeps running, the most expensive way to buy it Only inside 24 hours of that payment, under 20 tokens used, card purchases only
EverAI $9.79 Candy.ai Premium billed every two weeks Around $21 a month, and the cadence most often mistaken for fraud Same 24 hour and 20 token limit, judged from that specific payment
EverAI $9.99 Candy.ai Premium monthly, first month only (29% off, on the subscriptions page since October 2026) Once, then $13.99 a month from the second month Same 24 hour and 20 token limit
EverAI $13.99 Candy.ai Premium billed monthly, the list price $13.99 a month Same 24 hour and 20 token limit
EverAI $26.97 Candy.ai Premium billed quarterly $8.99 a month across three months Same limits, measured from the day the quarter was charged
EverAI $47.88 Candy.ai Premium billed for twelve months $3.99 a month, the cheapest rate and the biggest single hit 24 hours on a payment that covers a whole year, so in practice almost never
A second, smaller EverAI line A token top up bought separately at the tokens checkout, not a subscription One off, not recurring, and it repeats only when you buy again The same refund rules are applied to it
Two EverAI lines in one month A renewal that crossed a statement boundary, or a plan charge plus a token purchase Not a duplicate charge Ask support before disputing, a chargeback usually closes the account
An EverAI line after you deleted the app Deleting an app never cancels a subscription. The plan was still live Still renewing on the original date No. Time already used is not refunded under any circumstances

Every amount in the first column was read on Candy.ai's own subscriptions page on 5 September 2026, and every refund rule in the last column comes from Candy.ai's own help center on the same day, where the policy is stated as a 24 hour window, a 20 token ceiling and card payments only, with a pointer to section 10.4 of the terms of service. Two fair caveats. Prices in this category change without notice, so check the figure in your own account before you rely on it. And the fortnightly and weekly cadences are the ones most likely to be discontinued or repriced, because they exist to lower the entry price rather than to be good value.

Good to know

Questions about your everai charge

EverAI is the company that operates Candy.ai, an AI companion and image generation site. It is the legal entity behind the product rather than a separate service, and it is the name that appears on your card statement when you subscribe. If you have an EverAI charge and no memory of an EverAI account, the account you are looking for is a Candy.ai one.
It is a Candy.ai subscription or a Candy.ai token purchase. Candy.ai bills under its operating company, and its own help center states that the charge will be displayed as EverAI so that customers can identify it. The amount tells you which one: $5.60, $9.79, $13.99, $26.97 and $47.88 are the five subscription cadences, and anything else is usually a token top up.
No. It is a real trading company with a published registered address and a working support desk, and the charge corresponds to a real service somebody signed up for. The complaints that produce scam searches are almost always about the descriptor not matching the brand, or about a renewal nobody expected, which are transparency problems rather than fraud.
EverAI Limited is the registered company behind Candy.ai, incorporated in Malta with company number C107181 and a registered address at 56 Central Business Centre, Triq Is-Soll, Santa Venera. That matters more than it sounds: your counterparty is a Maltese company rather than a US one, which changes which consumer protection rules apply to a billing dispute.
Log in to your Candy.ai account, open the My Profile menu, click Settings, scroll to the bottom where your subscription details are shown, and click Unsubscribe, then confirm at the prompt. Those are Candy.ai's own published steps. If you subscribed through a mobile platform instead, you have to cancel it there, because the site cannot end a store-managed subscription.
Only under three conditions at once, all of them from Candy.ai's own policy. The request has to be made within 24 hours of the payment, the account has to have used 20 tokens or fewer, and the purchase has to have been made with a debit or credit card. Crypto, Apple Pay, Google Pay and bank transfer payments are excluded, and problems on your own device or connection do not qualify.
No, and this is the single most common misunderstanding on this page. Cancelling stops future renewals and nothing else. Your access stays live until the end of the period you already paid for, and if you want the last payment back you have to contact support separately and meet the 24 hour and 20 token conditions.
Usually because the deletion happened after the renewal, or because the subscription was bought through a mobile store that keeps billing until you cancel it there. Candy.ai's stated policy is that deleting an account before the renewal date cancels the subscription too, so a charge afterwards is worth raising with support with your account email and the last four digits of the card.
No. Candy.ai states plainly that pausing is not possible and that cancelling is the only option, which is worth knowing if you were planning to take a month off and come back. There is no hold, no skip and no downgrade to a cheaper cadence without cancelling first and resubscribing.
No. Cancelling keeps your token balance and every chat, image and character on the account, though the balance stops being displayed while you are back on the free tier and premium features stop working. Only deleting the account destroys content. That is why the safe order is cancel first, confirm, then decide about deletion.
Through Candy.ai support rather than a phone line, since there is no published customer service number. The help center lists a support address for billing disputes and asks you to include the email on the account and the last four digits of the card used so they can verify you. Expect email, not a call center.
Because Candy.ai requires at least one payment method on file while a subscription is active, so the delete option is unavailable if that card is your only one. Removing a card is also not a substitute for cancelling. If you have more than one saved, you can delete the extras from the Payment Method section under Subscription.
If it is a subscription, yes, and it renews automatically on the same cadence until you cancel it. If it is a token purchase it is a one off and will not repeat by itself. Check the amount against the five subscription figures above, because that is the fastest way to tell which of the two you are looking at.
Check the household before you check for fraud, because this is a consumer subscription bought with a card and the weekly and fortnightly cadences are designed to look small. If nobody recognizes it, contact support with the card details rather than filing a chargeback first, since a dispute typically closes the account and ends any chance of a refund being processed voluntarily.
On the annual rate, no, $3.99 a month is genuinely cheap. The catch is that the plan price is a floor rather than a ceiling, because images, video, voice messages and custom characters all spend tokens that run out. A flat plan with nothing metered is usually cheaper in practice for anyone who uses the product more than occasionally.

Worth reading next

Keep exploring

Grok Ani alternative Character AI subscription Replika Pro subscription cost Flirty AI chatbot Chub AI alternative Janitor AI alternative Artificial intelligence girlfriend Best AI girlfriend gallery AI girlfriend that remembers you AI girlfriend app pricing

Start now

What the EverAI line on your statement is, every amount it can be, how to cancel it, and the refund rule that catches people. Meet her above and see for yourself.

18+ · Private and discreet. No real photos, ever.